{"id":3951,"date":"2025-12-18T19:16:17","date_gmt":"2025-12-18T16:16:17","guid":{"rendered":"https:\/\/wp.proxyma.io\/return-policy\/"},"modified":"2026-06-18T13:12:16","modified_gmt":"2026-06-18T10:12:16","slug":"refunds","status":"publish","type":"page","link":"https:\/\/proxyma1.io\/en\/refunds","title":{"rendered":"Return policy"},"content":{"rendered":"\n<p class=\"text-22\">Once paid services from Proxyma have been rendered to the required standard, any money spent on the services is non-refundable.<\/p>\n\n<p class=\"text-22\">If the service was not provided in full or was provided in an inadequate manner (the personal account balance was not replenished or the top-up amount differs from the calculated amount when paying for the order), the customer has the right to refuse the service by email and receive a full refund or a similar service.<\/p>\n\n<p class=\"text-22\">The claim review and refund process takes 15 business days. Proxyma remains the company&#8217;s sole arbitrator.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once paid services from Proxyma have been rendered to the required standard, any money spent on the services is non-refundable. If the service was not provided in full or was provided in an inadequate manner (the personal account balance was not replenished or the top-up amount differs from the calculated amount when paying for the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/text-page.php","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-3951","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return Policy | Proxyma<\/title>\n<meta name=\"description\" content=\"Proxyma refunds policy, data handling guidelines, online privacy, data protection measures, Proxyma, user data rights\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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