Privacy Policy

Last updated: March 13, 2023

Proxyma Limited (“Proxyma” or “we”) owns the website https://proxyma.io/en/ (the “Site”) and all related services, content (“Content”), and applications offered thereon (the “Services”). We provide residential proxy services sourced from real users in dozens of countries.

We value your trust and have developed this Privacy Policy to help you decide whether to use our Services. This Agreement is a legally binding agreement between you (“you” or “user”) and us. By accessing and using the Services, or by providing information in other formats, you agree to and accept the terms of this Privacy Policy, consent to its timely modification, and consent to the collection and use of information as described herein.

If you do not agree to the terms of this Agreement, please stop using our services immediately.

In addition to this Policy, please review our Terms of Use, which is incorporated by reference, and other policies that we may notify you of from time to time.

Information collected

When you use our Services, we collect the following types of data from you:

Anonymous information

We collect information about your use of our Services for the following reasons:

providing and improving our Services;
providing and improving our Services;
auditing and statistically tracking demand for our services and stores, as well as calculating payments to third parties.

This data does not identify individuals; it only includes approximate location, hardware specifications, browser version and type, operating system type, version, and language. We do not use this information to identify you.

The anonymous information we collect helps us determine whether you are currently using your computer to avoid additional requests.

Personal information

This is private, confidential information that identifies or could identify you. We collect and store your personal information, including your IP address, name, and email address, if you provide this information to us (for example, when creating a user account or contacting us via a contact form).

In addition, you may sometimes be required to provide your username, payment and billing information, and other information necessary to provide the Services.

You can create an account for the Services using credentials for a specific third-party website (“Third-Party Account”). This allows you to link your account with the third party.

Other information

Information that is publicly available to others.

Storing your data

Proxyma is a global company, and your personal data may be transferred and stored in our office and associated data centers. By accepting our Terms of Use and/or the EULA for the software, you expressly consent to such transfer and storage. We will take all necessary measures to ensure the security of your personal information and compliance with this privacy policy.

Disclosure of information

In accordance with this Privacy Policy, we will not disclose your personal information to third parties without your consent. This obligation to maintain confidentiality does not apply to the following cases:

this information is already known to the public;
This data must be disclosed in accordance with law, a government or other regulatory body, or a court or other competent authority. In this case, we will notify you of the need for such disclosure as soon as possible.

We may disclose your personal information to affiliated third parties who assist Proxyma in providing, supporting, evaluating, improving, and delivering the website, Services, and any other Proxyma products and services. Proxyma may disclose your personal information to affiliated third parties for the purpose of offering, marketing, or advertising Proxyma products and services to you (these Proxyma products and services may link to, include, or contain products and services of third parties). In such cases, Proxyma will take reasonable steps to prevent such affiliated third parties from using your personal information for other purposes.

Marketing objectives

If we collect your email address for the purpose of providing you with news and marketing offers, we reserve the right to share it with our partners or use it ourselves. Out of respect for your privacy, we provide you with a simple way to opt out of receiving emails from us, our affiliates, and our partners.

You can opt out of receiving commercial and promotional messages at any time by clicking the “Unsubscribe” link at the bottom of any message. It may take up to 10 days for your request to be processed. Even if you opt out of receiving promotional messages, we reserve the right to send you important updates and other messages without offering an opt-out option. This may include customer service announcements, administrative notices, surveys, and other communications.

Security and privacy of your data

The collection and processing of personal data and anonymous information is used to provide you with services and send you commercial information about products and services we believe may be of interest to you. We will retain this information for as long as necessary for these purposes and in accordance with applicable law.

We will take all reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We employ various technical and organizational measures to ensure the security of your data.

Your consent and changes to this privacy policy

By using our Website and Services, you agree to the terms of our Privacy Policy. If you do not agree to this policy, please do not use our Website and Services. We reserve the right to change this Privacy Policy from time to time without prior notice. Your continued use of our Website and Services following the posting of changes to this Privacy Policy constitutes your acceptance of such changes.

Contact us

If you have any questions, comments, or suggestions regarding our Privacy Policy or the processing of personal data, please contact us at privacy@proxyma.io.

Note:

This document has been prepared in English and translated into Russian for informational purposes only. In the event of any discrepancies or inconsistencies between the English and Russian versions, the English version shall prevail and be binding for interpretation and application.