Revision 2.1 · Effective as of August 22, 2026

These Terms of Use, together with the Privacy Policy incorporated herein by reference, constitute a legally binding agreement (the “Agreement”) between you — an individual or legal entity (“Client,” “you”) — and PROSOX LLC, a company organized under the laws of the State of Delaware, USA (the “Company,” “we”). The Company operates on a global basis and may list contact or administrative addresses in various jurisdictions, including Hong Kong: SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG, and Vietnam: 229 Chinh Huu Street, An Hai Ward, Da Nang City. The listing of such addresses is informational and contact-related in nature and does not, in itself, constitute the establishment of a branch, representative office, separate legal entity, permanent establishment, or other registered place of business of the Company in the relevant jurisdiction, unless expressly established otherwise in accordance with applicable law. The Agreement governs access to the Proxyma services, the website https://proxyma1.io, the personal account (dashboard), the API, and related features (collectively, the “Services”).

1. Definitions

• Services — the residential, mobile, and ISP proxy services and other Proxyma services, the website, the personal account, the API, and related features.
• Account — the Client’s account used to access the Services.
• Plan — the volume, term, price, and other commercial terms of use of the Services selected by the Client.
• Network Peers — persons who voluntarily make network resources available on the basis of express, informed, and revocable consent (opt-in), as described in the Privacy Policy.
• Applicable Law — the laws and mandatory regulatory requirements applicable to the relevant party, the Services, or the specific use of the Services.

2. Right to Use and Account

2.1. By accepting the Agreement, you confirm that you have the requisite legal capacity to enter into it. If you accept the Agreement on behalf of a legal entity, you confirm that you have the authority to bind such entity to the terms of the Agreement.

2.2. You must provide accurate and current registration information, maintain the confidentiality of your account credentials, and not grant unauthorized persons access to your Account.

2.3. You are responsible for actions taken through your Account, except where such actions result from a security breach directly caused by the Company.

2.4. Upon discovering unauthorized access to, or compromise of, your Account, you must promptly notify the Company.

3. Client Obligations

3.1. You must use the Services in good faith and in accordance with Applicable Law, this Agreement, the selected Plan, and the rights of third parties.

3.2. The Client is solely responsible for the legality of the purposes for which the Services are used and for possessing the necessary rights, permissions, and legal grounds to collect, access, process, transmit, or otherwise use data by means of the Services.

3.3. The Client must comply with applicable requirements relating to privacy and data protection, intellectual property, electronic commerce, sanctions, export control, and information security.

4. Company Obligations and Confidentiality

4.1. The Company implements reasonable organizational and technical measures to protect data provided by the Client and restricts access to such data to employees, representatives, consultants, contractors, and agents in accordance with their respective functions and applicable confidentiality obligations.

4.2. Processing of personal data is carried out in accordance with the Privacy Policy.

4.3. Confidentiality obligations do not apply to information that: (i) becomes publicly available other than as a result of a breach by the Company; (ii) was lawfully obtained from an independent source; or (iii) is subject to disclosure by law or upon a mandatory request of a competent authority or court. Where permitted by law, the Company will notify the Client of any such request within a reasonable time.

5. Limited License

5.1. For the term of the Agreement, the Company grants the Client a limited, revocable, non-exclusive, non-transferable, non-assignable, and non-sublicensable right to access and use the Services within the scope of the selected Plan.

5.2. No intellectual property rights in the Services, software, interfaces, documentation, trademarks, or other Company content are transferred to the Client, other than the right of use expressly granted herein.

5.3. The Client may not copy, modify, decompile, reverse engineer, or create derivative works based on the software components of the Services, except where such restriction is expressly prohibited by Applicable Law.

6. Pricing, Payment, Subscription, and Cancellation

6.1. Prices, included volume, billing period, and other commercial terms are determined by the applicable Plan. The Company may change prices for future billing periods upon reasonable prior notice, unless otherwise required by Applicable Law.

6.2. Where the selected Plan provides for automatic renewal, the Client authorizes the Company to charge the cost of the following period, together with the cost of any usage in excess of the included volume, to the selected payment method until the subscription is cancelled.

6.3. The Client may cancel automatic renewal through the cancellation mechanism available within the Services or by another method specified by the Company. Unless otherwise required by law or the terms of the applicable Plan, cancellation stops future charges and takes effect at the end of the then-current paid period.

6.4. If a Trial Period is offered, the Client must cancel the subscription before it ends in order to avoid a subsequent charge, where automatic conversion to a paid subscription is expressly indicated at the time the Trial Period is activated.

6.5. To the maximum extent permitted by Applicable Law, payments are final and non-refundable, except as expressly provided in the Agreement, in the terms of the relevant Service, by mandatory provisions of law, or at the Company’s discretion.

6.6. The Client is responsible for applicable taxes, duties, and fees, unless the law requires the Company to withhold or pay them.

7. Prohibited Use

7.1. The Services may not be used for unlawful, fraudulent, or malicious activity, or to infringe the rights of third parties.

7.2. In particular, the following are prohibited:

• phishing, fraud, impersonation, credential theft, credential stuffing, and unauthorized account takeover;
• distribution of malware, operation of botnets, and conducting attacks, scanning, or exploitation of vulnerabilities without proper authorization;
• unauthorized access to systems, data, accounts, or networks, and circumvention of technical restrictions, authentication mechanisms, or access controls;
• spam and mass unsolicited messaging in violation of applicable requirements;
• collection, scraping, or processing of data without the necessary rights or legal basis, or in violation of mandatory access restrictions;
• infringement of copyrights, trademarks, trade secrets, privacy rights, or other rights of third parties;
• use of the Services to circumvent sanctions, export restrictions, or other mandatory legal prohibitions;
• actions capable of damaging, disabling, overloading, disrupting, or impairing the operation of the Services, the Company’s infrastructure, or third-party systems.

7.3. The Company may take reasonable measures to prevent abuse and ensure the security of the Services, including access restrictions, technical measures, and review of suspicious activity.

8. Prohibited Content

8.1. The Services may not be used to host, transmit, or distribute content that is unlawful, infringes the rights of third parties, facilitates unlawful trade in goods or services, or falls within categories prohibited by Applicable Law.

8.2. Prohibited categories may include, without limitation, unlawful sexual materials, materials related to illegal trafficking in drugs or weapons, exploitation of minors, incitement of hatred, threats, or unlawful violence.

8.3. The Company may assess compliance with this Section in light of the circumstances, Applicable Law, and the risks to the Company, Network Peers, and third parties.

9. Network Peers

9.1. The network resources used in the residential and mobile proxy infrastructure are made available by Network Peers on the basis of express, informed, and revocable consent (opt-in), as described in the “Proxy Network Peer Data” section of the Privacy Policy.

9.2. The procedure for obtaining and withdrawing consent, the categories of data processed, and other terms relating to Network Peers are set out in the Privacy Policy and the Company’s applicable procedures.

10. Personal Data

10.1. The processing of personal data in connection with the Services is governed by the Privacy Policy: https://proxyma1.io/privacy-policy, which is incorporated into the Agreement by reference.

10.2. By accepting the Agreement or using the Services, you confirm that you have reviewed the Privacy Policy. Where the Client transfers third-party personal data to the Company, the Client confirms that it has the necessary legal basis for such transfer.

10.3. Where the nature of a particular use of the Services requires a separate data processing agreement (DPA) or other mandatory terms, the parties may enter into such arrangements separately.

11. Suspension and Termination of Access

11.1. The Company may temporarily restrict or suspend access to the Services where there are reasonable grounds to believe that: (i) the Agreement or the law has been violated; (ii) the Account has been compromised; (iii) the use poses a security threat to the infrastructure, Network Peers, or third parties; or (iv) there is a risk of fraud, abuse, sanctions violation, or material harm.

11.2. Where circumstances permit, the Company will make reasonable efforts to notify the Client of the suspension and to provide an opportunity to remedy the violation. The Company may act without prior notice where necessary for security purposes, to prevent harm, or to comply with the law or the request of a competent authority.

11.3. The Company may terminate access to the Services in the event of a material or repeated breach of the Agreement, unlawful use, non-payment, or where continued provision of the Services poses an unacceptable legal or technical risk.

11.4. The Client may discontinue use of the Services and cancel the subscription in the manner set out in Section 6.

12. Disclaimer of Warranties

12.1. To the maximum extent permitted by Applicable Law, the Services are provided “as is” and “as available.” The Company does not warrant continuity, absolute error-free operation, fitness of the Services for the Client’s particular purpose, or the continued availability of specific IP addresses, geolocations, speeds, or third-party resources.

12.2. The Company does not warrant that the Client’s use of the Services will comply with the requirements of third-party platforms or services; the Client is solely responsible for complying with the terms of such third parties.

12.3. Nothing in the Agreement excludes any warranty or right that cannot lawfully be excluded or limited.

13. Limitation of Liability

13.1. To the maximum extent permitted by Applicable Law, the Company shall not be liable for indirect, incidental, special, punitive, or consequential damages, or for lost profits, loss of revenue, loss of goodwill, loss of data, or loss of business opportunities arising in connection with the Services.

13.2. To the maximum extent permitted by Applicable Law, the Company’s aggregate liability for all claims relating to the Services or the Agreement shall not exceed the amount actually paid by the Client to the Company for the Services during the six (6) months immediately preceding the event giving rise to the claim.

13.3. The limitations set out in this Section shall not apply to the extent liability cannot be excluded or limited under Applicable Law, including liability for intent, fraud, or other matters for which the law imposes mandatory liability.

14. Indemnification

14.1. To the maximum extent permitted by Applicable Law, the Client shall defend and indemnify the Company against documented losses, liabilities, costs, and reasonable legal fees arising from third-party claims directly related to: (i) unlawful use of the Services by the Client; (ii) material breach of the Agreement by the Client; (iii) infringement by the Client of the rights of third parties; or (iv) data or content submitted or processed by the Client without the necessary rights.

14.2. The Company shall, to the extent reasonably practicable, promptly notify the Client of any such claim and provide reasonable cooperation in the defense thereof. The Client may not settle any claim that involves an admission of liability by, or the imposition of obligations on, the Company without the Company’s prior written consent.

15. Governing Law and Disputes

15.1. The Agreement is governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles, unless otherwise required by mandatory provisions of Applicable Law.

15.2. Prior to initiating court proceedings, the parties shall make a good-faith attempt to resolve the dispute through negotiations within a reasonable period following written notice of the dispute.

15.3. To the extent permitted by Applicable Law, disputes shall be subject to the jurisdiction of the competent courts of the State of Delaware, USA. For a consumer Client, this Section does not deprive such Client of any rights or remedies that cannot be excluded by agreement, including mandatory jurisdiction of the courts of the Client’s place of residence, where such jurisdiction is established by law.

16. Amendments to the Agreement

16.1. The Company may amend the Agreement to reflect the development of the Services, changes in law, security requirements, or commercial terms.

16.2. The current version is published within the Services, indicating its effective date. The Company will notify Clients of material changes through the Services and/or by email within a reasonable time before such changes take effect, unless otherwise required by law.

16.3. Continued use of the Services after the amendments take effect constitutes acceptance of the updated terms, to the extent such method of acceptance is permitted by Applicable Law.

17. General Provisions

17.1. If any provision of the Agreement is held invalid or unenforceable, the remaining provisions shall remain in effect, and the invalid provision shall be applied to the maximum extent permitted by law.

17.2. The Company’s failure to exercise any right or provision shall not constitute a waiver thereof.

17.3. The Client may not assign its rights or obligations under the Agreement without the Company’s prior written consent. The Company may assign the Agreement in connection with a reorganization, sale of business, merger, or transfer of the relevant assets, subject to compliance with Applicable Law.

17.4. The Company shall not be liable for any delay or failure to perform its obligations resulting from circumstances beyond its reasonable control, including communications and infrastructure failures, natural disasters, acts of war, actions of governmental authorities, large-scale cyber incidents, and other force majeure events.

17.5. The Agreement, together with the Privacy Policy and the applicable terms of the relevant Plan, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements on that subject, unless otherwise expressly agreed by the parties in writing.

18. Language and Contacts

18.1. This Agreement may be made available in multiple languages. The English-language version shall be the governing and controlling version; in the event of any discrepancy between the English version and any translation thereof (including the Russian version), the English version shall prevail, except where Applicable Law requires otherwise.

18.2. For matters relating to this Agreement and the Privacy Policy: privacy@proxyma.io.

PROSOX LLC (State of Delaware, USA) · Global Reach · Contact/Administrative Addresses: Hong Kong — SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG; Vietnam — 229 Chinh Huu Street, An Hai Ward, Da Nang City. The listing of these addresses does not constitute the establishment of a branch, representative office, separate legal entity, or permanent establishment, unless expressly established otherwise in accordance with applicable law. · privacy@proxyma.io · https://proxyma1.io · © 2026 PROSOX LLC. All rights reserved. PROXYMA® is a trademark of PROSOX LLC.