What should I do if the IP address I set is different from the one displayed?
If the IP address you see is different from the one shown, it could mean there’s a problem with your proxy or VPN settings, or there’s a conflict with other network configurations on your device. Here are a few steps you can take to fix this:
1. Restarting the device and network equipment
Restart your computer, router, and any network devices. This may help refresh network settings and resolve temporary conflicts.
2. Clearing the DNS cache
- Sometimes old DNS entries can cause problems with displaying IP addresses. Try clearing your DNS cache:
- On Windows: Open the command prompt and enter ipconfig /flushdns.
- On macOS and Linux: Open Terminal and run the command sudo dscacheutil -flushcache (for macOS) or sudo systemd-resolve –flush-caches (for Linux).
3. Checking for IP leaks
Sometimes, even when connected via a proxy or VPN, your real IP address can “leak” through WebRTC, DNS, or other mechanisms. Check for IP leaks using special online tests such as ipleak.net.
4. Checking browser settings
- If you are using a proxy through your browser, ensure that its settings do not conflict with your system settings. Disable any extensions that may interfere with network performance.
5. Checking the firewall and antivirus software
- Ensure that your firewall or antivirus software is not blocking or altering network connections, which could result in different IP addresses.
6. Proxy support connection
If the problem persists, contact support at https://t.me/Proxyma_Support. They can check whether their server is working properly and help with the settings.
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